COVID-19 Content as a Service (CaaS) for Digital Healthcare Developers

The Clinical Effectiveness team at Wolters Kluwer, Health, has developed a number of clinical and patient education and engagement content resources addressing the COVID-19 pandemic. We are encouraging digital healthcare developers to use these resources on their websites and in their applications, at no cost.

Patient education: Coronavirus disease 2019 (COVID-19) Web Service

This patient education web service answers frequently asked questions about COVID-19. There are three patient education topics currently in the web service.

Content is updated continuously as the medical evidence changes. Currently available in English and Spanish. Additional languages are now also available for the overview topic.

The web service provides access to COVID-19 information via a JSON response.  The JSON response contains an HTML payload with the COVID-19 information, structured in a question and answer format that is well formed and easily parsed.

To get access to the web service: email caas@wolterskluwer.com

Legal Disclaimer: UTD COVID-19 Patient Education Topic

When displaying the content in your application or website, the following disclaimer needs to be displayed to the end user.

"The content on the UpToDate website is not intended nor recommended as a substitute for medical advice, diagnosis, or treatment. Always seek the advice of your own physician or other qualified health care professional regarding any medical questions or conditions. The use of UpToDate content is governed by the UpToDate Terms of Use. ©2020 UpToDate, Inc. All rights reserved."

UpToDate COVID-19 Patient Education FAQ Chat Bot - Beta

This COVID-19 FAQ Chat Bot answers frequently asked questions about COVID-19.

  • Content is updated continuously as the medical evidence changes.
  • Currently available in English and Spanish.
  • Can be easily embedded into your website or application.

Try the chat bot

To get access to the chat bot: email caas@wolterskluwer.com

Legal Disclaimer: Patient Education FAQ Chat Bot

When displaying the content in your application or website, the following disclaimer needs to be displayed to the end user.

"This chat bot provides automated questions and corresponding responses using content from UpToDate. The content displayed here and on the UpToDate website is not intended nor recommended as a substitute for medical advice, diagnosis, or treatment. Always seek the advice of your own physician or other qualified health care professional regarding any medical questions or conditions. The use of UpToDate content is governed by the UpToDate Terms of Use. ©2020 UpToDate, Inc. All rights reserved."

EmmiEngage® Multimedia Program: Understanding COVID-19 and How to Stay Safe

This multimedia program answers frequently asked questions about COVID-19.

  • What COVID-19 is and how it's spread
  • What the symptoms are for COVID-19
  • What to do if you are feeling sick
  • What to do if you are worried you’ve been exposed
  • How to stay healthy
  • How to slow the spread of the virus

The video is available in 16 languages, including simplified and traditional Chinese. We will update the video periodically given the evolving nature of the pandemic.

Available for responsive embedding in websites, applications, social media and emails.

Embedding Instructions

Legal Disclaimer: Emmi COVID-19 Video

When displaying the content in your application or website, the following disclaimer needs to be displayed to the end user.

"The content in this Emmi video is not intended nor recommended as a substitute for medical advice, diagnosis, or treatment. Always seek the advice of your own physician or other qualified health care professional regarding any medical questions or conditions. Emmi content must be used in accordance with Emmi Solutions, LLC’s parent company UpToDate, Inc.’s Terms of Use. ©2020 Emmi Solutions, LLC. All rights reserved."


This Content as a Service website, including all content, implementation guides, and other information contained herein, is provided to the public solely for educational and research purposes. Use for commercial purposes is strictly prohibited. UpToDate, Inc. and its affiliates (including its subsidiary Emmi Solutions, LLC) disclaim any express or implied representations and warranties and do not attest to the accuracy or completeness of any content, implementation guides, or other information contained herein. The content, implementation guides, and other information contained herein are not intended to provide medical advice, diagnosis or treatment or substitute for an individual patient assessment based on a qualified healthcare provider's evaluation of each patient, including factors unique to such patient. Use of content from UpToDate, Inc. and Emmi Solutions, LLC (a wholly owned subsidiary of UpToDate, Inc.) is subject to the UpToDate Terms of Use and the terms of any license agreement between your organization and UpToDate, Inc. or Emmi Solutions, LLC. ©2020 UpToDate, Inc. or its affiliates. All rights reserved.